Aerofin Laboratories Ltd take pride in customer satisfaction and have recently conducted a customer feedback survey. As part of our continuous improvement program the aim of the survey was to find out if we are meeting the needs of the customer in terms of technical support, quality of service and turn around times.
Participation in the survey required the customer to rate Aerofin in key areas such as; technical support, enquiries, quotations, order placement, standard of workmanship and delivery. The results from this recent group of surveys were very encouraging and indicated that Aerofin’s customers have been very satisfied with
Members of the Aerofin Laboratories Team took up the challenge of “Rock Solid Race”, a 10km obstacle course that would test mental and physical endurance. Raising money for the Neuro Foundation. To make the course that little bit more grueling the organisers decided to add 2km to the race…just for good measure. 2 hours and 15 minutes later we had completed the 35 obstacle course. This may have been the first muddy endurance race…but by no means the last.
To further enhance our service in 2011, we have teamed up with Composite Test & Evaluation Ltd (CTE). CTE are hugely experienced in composite materials testing and have established interests in aerospace, power generation and automotive markets.